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Payment and dispatch

Payment and dispatch

The following terms and conditions apply:

Domestic delivery (Germany) and neighbouring countries: Österreich, Holland, Frankreich, Italien, Spanien, Portugal.



Dispatch shall not be made to the following foreign islands: Mallorca, Menorca, Pityusen, Ibiza, Formentera, Espalmador, Espardell, Tagomago, Es Vedrà, Es Vedranell, Cabrera-Archipel, Cabrera, Estel de Fora, Estel des Coll, Estel de s’Esclata Sang, Estels Xapats, Illa de l’Imperial, Illa des Conills, Illa de ses Bledes, Illa de ses Rates, Illa des Fonoll, L’Esponja, Na Foradada, Na Plana, Na Pobra, Na Redona, s’Illot de na Foradada, s’Illot Pla, Sa Dragonera, Illa d’en Colom, Illa Sargantana, Illa de l’Aire, Illa del Rei, Es Pantaleu, Illa de la Quarentena, Faraió d’Aubarca, S’Illot des Porros, Restliche Mittelmeerinseln, Isla de Alborán, Illa de Benidorm, Islas Chafarinas, Isla del Congreso, Isla Isabel II., Isla del Rey, Columbretes, Isla Grande, Ferrera, Forrada, Bergantín Carallot, Isla Grosa, Meda Gran, Meda Xica, Tascons Grossos, Medellot, Tascons Petits, Ferrenelles, Cavall Bernat, Peñón de Alhucemas, ebenfalls ein Plaza de soberanía, Isla de Buda im Ebrodelta, Tabarca, Isla del Perejil, Isla del Ciervo, Isla Mayor (Isla del Barón), Isla Perdiguera, Spanische Inseln im Atlantischen Ozean, Teneriffa, Fuerteventura, Gran Canaria, Lanzarote, La Palma, La Gomera, El Hierro, Lobos, Chinijo-Archipel, Graciosa, Alegranza, Montaña Clara, Roque del Este, Roque del Oeste, A Illa de Arousa, Aketze im Golf von Biscaya, Islas Cíes, Monteagudo, Do Faro, San Martinho, Illa Coelleira, Illa de Cortegada in der Ria de Arousa, Illas Estelas, Estela de Dentro, Estela de Fóra, Izaro im Golf von Biscaya, Isla de La Toja, Ons-Archipel, Ons, Onceta bzw. Onza, Illas de Sagres, Isla de Sálvora, San Juan de Gaztelugatxe ebenfalls im Golf von Biscaya, Illas de San Pedro, 5 Inseln, Isla de Santa Marina (Isla de los Lorganes) in der Bucht von Santander, Illas Sisargas, Sisarga Grande, Malante, Sisarga Chica, Illa de Tambo in der Ria de Pontevedra, Illa de Toralla in der Ria de Vigo, Isla del Trocadero in der Bucht von Cádiz, Illa de Vionta, Isla de los Faisanes, Corvo, Faial, Flores, Graciosa, Pico, Santa Maria, São Jorge, São Miguel, Terceira, Formigas, Ilhéus dos Mosteiros, Ilhéu do Monchique, Madeira, Porto Santo, Ilhéus do Porto Santo, Ilhéu da Cal, Ilhéu das Cenouras, Ilhéu de Cima, Ilhéu de Fora, Ilhéu do Ferro, Ilhéu da Fonte da Areia, Ilhas Selvagens, Ilhéu Alto, Ilhéu Comprido, Ilhéu de Fora, Ilhéu Grande, Ilhéu Pequeno, Ilhéu Redondo, Ilhéu Sinho, Ilhéu do Sul, Ilhéu do Norte, Palheiro da Terra, Palheiro do Mar, Selvagem Grande, Selvagem Pequena, Ilhas Desertas, Ilhéu Chão, Deserta Grande, Bugio, Prego do mar, Alentejo, Ilha do Pessegueiro, Algarve, Ilha da Armona, Ilha da Barreta, Ilha da Culatra, Ilha de Faro, Ilha de Tavira, Estremadura, Ilha do Baleal, Ilha do Rato, Ilhota das Pombas, Berlengas (Berlenga Grande, Estelas, Farilhões, Cerro da Velha), Região Norte, Ilha dos Amores, Ilha da Boega, Ínsua, Ilha do Ermal, Ribatejo, Ilha Almourol

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge a flat shipping fee of 4,95 € per order.

Deliveries to foreign countries:

We charge a flat shipping fee for international deliveries:

Österreich: 9,95€
Holland: 9,95€
Frankreich: 9,95€
Italien: 9,95€
Spanien: 14,95€
Portugal: 14,95€

If the dispatch to foreign countries involves bulky goods (freight forwarding), we calculate as follows:
Einige Hygiene-Stationen werden per Spedition versendet. Der Versand erfolgt via Industriepalette.
Speditionskosten:
Deutschland: 100 €
Österreich: 200 €
Holland: 200 €
Frankreich: 200 €
Italien: 300 €
Spanien: 300 €
Portugal: 300 €

Bulky goods are marked as such in the item description.


Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

Payment via PayPal
Payment via PayPal Express
Payment via Sofortüberweisung [immediate transfer] (via Klarna) 
Payment by invoice (via Klarna)
Payment via instalment purchase (via Klarna)



Further details on payment

 

Payment via Klarna Checkout
We offer the following payment options in cooperation with Klarna. Payment is always made to Klarna:

  • Klarna invoice: Payable within 14 days of the invoice date. The invoice is issued upon dispatch of the goods and sent by email. Find the payment conditions here.                                                                                        
  • Klarna credit sale agreement: With Klarna's finance service, you can flexibly pay for your purchase in monthly instalments of at least 1/24 of the total amount (however, at least EUR 6.95). Find more information on the Klarna credit sale agreement, including general terms and conditions and the European standard information for consumer credit here.
  • Instant transfer
  • Credit card (Visa/Mastercard)
  • Direct debit
Payment options are provided as part of Klarna Checkout. Find more information and terms of use for Klarna Checkout here. Get more information on Klarna here.
Your personal details will be handed by Klarna in accordance with the valid data protection provisions and the respective information in Klarna's data protection provisions.



In case of questions, please contact us at the contact details mentioned in the Legal Notice.

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